Dr Strout is amazing. Very interactive, provides awesome and detailed description of options, and never makes you feel rushed. Asks multiple times if there's anything else he can do, or answer for you. He's a great provider.
I wish I could stop there and make this a five-star review; however, two of the ladies at the front desk were beyond rude. I won't use names or descriptions, the practice knows who they are.
The comments these two ladies made about a patient, and their rude demeanor and treatment of me just because I asked questions, was beyond the pale. They further spoke loudly about me, in a negative manner, enough so that I could hear them in the room I was waiting in two doors down. I'm sure other patients in surrounding rooms could hear as well.
I spoke to Denise, the practice manager, about my experience three days afterwards. She did apologize for her staff. Dr Strout also experienced for the event in the moment; however, the experience has still left a bad enough taste in my mouth that I won't be back.
John W C.
Oct 07, 2025
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